Requires a minimum of a high school,
diploma or graduate
0-2 years experience in the BPO field or in a service industry.
1 year of experience in customer care/ handling customers in a BPO environment in the client’s line of process will be a definitive advantage
Experience: Fresher
Location: Hyderabad
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Attributes:
· Good Typing Skills (preferably 18 wpm),
adept at operating computers & familiarity with Internet is desired
Aptitude: Process orientation, Systems thinking
Key Competencies: Good communication skills on the English and Hindi
Should be Tech Savy
having pleasing telephone etiquettes, Customer focus,
Job Description
Handling the inbound calls of the customers in English and Hindi and trouble shooting with the same
Mail ur CV to:
careers.hyd@tata-bss.com
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